Consumer counter

Pursuant to Article 2, paragraph 4, of Law No. 4 of January 14, 2013 ASSO DPO has set up a dedicated information and support desk for citizens and consumers.

You can use the form below to:

• request information about Members’ professional activities and the quality and professional standards they are required to meet;
• submit reports or complaints concerning the professional activities of Professional Members;
• contact ASSO DPO in the event of a dispute with a member, including for the purpose of reaching an agreed settlement of the dispute pursuant to Article 27-ter of Legislative Decree No. 206 of 6 September 2005 - the Italian Consumer Code.

Reports of potential breaches of the Code of Conduct may be referred to the relevant Association bodies for review.

Should the form be temporarily unavailable, you can send reports and complaints to reclami@assodpo.it.